Customer Service
We stand behind our products and service. If you are not satisfied with your purchase, let us know and we will make it right. Thanks for shopping Dice Cold.
SHIPPING
All packages are shipped USPS Priority Mail. Orders are processed and shipped within 1 - 3 business days from Portland, Maine. Transit times vary from 2-5 business days. Shipping rates start at $3 for your first item, add $1.50 for each additional item ordered.
RETURN POLICY
Returns are accepted. Any returns made within 30 days of shipped order will be refunded to the original form of payment. Any returns made 31-90 days of shipped order will be refunded with online store credit. To return items, please complete the online Contact Us form, and reference the order # and reason for return. Ship returns to:
Dice Cold
405 Western Ave. #289
South Portland, ME 04106
GIFT PURCHASES
If you are gifting a Dice Cold product please let us know and I will be happy to leave out the packing slip and include a small note with your personalized message.